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Privacy Policy – Permit Prep App

Effective Date: November 13, 2025
Last Updated: April 30, 2026

Prat City LLC DBA Traffic Safety Institute (“TSI”, “we”, “us”, or “our”) operates the Permit Prep mobile applications, including CA DMV Permit Prep, FL Class E Exam Prep, and any future state-specific permit preparation applications (collectively, the “App”). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide Directly

  • Account Information (optional, required only for leaderboard/social features): Username, email address (via Apple Sign-In)
  • Study Progress: Questions answered, quiz scores, practice test results, lessons completed, study streaks
  • Settings: Sound preferences, haptic feedback preferences, notification preferences

Information Collected Automatically

  • Usage Data: App features used, time spent studying, question performance, screen views, session duration
  • Device Information: Device type, iOS version, app version
  • Analytics Data: Crash reports, performance metrics (via Firebase Analytics and Crashlytics)
  • Subscription Data: Subscription status, subscription type (free, weekly subscriber including 3-day trial, yearly subscriber, lifetime), expiration dates, purchase history, transaction IDs, product IDs
  • Engagement Data: Feature usage patterns, notification interactions, paywall views, tier selection, and conversion events (via CleverTap)

Information We Do NOT Collect

  • We do not collect your real name, phone number, address, or driver’s license information
  • We do not collect precise geolocation data
  • We do not access your contacts, photos, or other device content
  • We do not use third-party advertising or tracking for ads
  • We do not see or store your Apple ID, payment method, or billing information — all of that is handled by Apple

How We Use Your Information

We use collected information to:

  • Provide and improve the App’s study features
  • Track your learning progress and identify weak areas
  • Calculate your readiness for your state’s driver permit or license test
  • Enable leaderboard and social features (when you opt in)
  • Provide AI-powered tutoring (Premium feature, uses Claude API by Anthropic)
  • Analyze app performance and fix crashes
  • Send notifications about study reminders, achievements, and subscription status (with your permission)
  • Manage your subscription status and entitlements
  • Validate Pass Guarantee claims against in-app activity (diagnostic completion, practice test count and scores, distinct study days)
  • Send targeted in-app messages and push notifications to help you study effectively (via CleverTap)
  • Analyze user engagement and conversion patterns to improve the App

Subscriptions and In-App Purchases

The App offers auto-renewing subscriptions and a one-time non-renewing purchase:

  • Weekly Premium: $7.99/week, billed weekly. New subscribers receive a 3-day free trial; the trial automatically converts to a paid subscription unless cancelled at least 24 hours before it ends.
  • Yearly Premium: $39.99/year, billed annually. No free trial.
  • Lifetime Premium: $59.99 one-time, non-renewing.

Payment is charged to your Apple ID account at confirmation of purchase. Auto-renewing subscriptions automatically renew for the same period at the same price unless auto-renew is turned off at least 24 hours before the end of the current period. Renewal is processed by Apple, and your account will be charged within 24 hours prior to the end of the current period. Any unused portion of a free trial period, if offered, is forfeited when you purchase a subscription. You can manage and cancel subscriptions at any time in your Apple ID account settings on your device.

Purchase data, including transaction IDs, product IDs, subscription status, and timestamps, is processed via Apple’s StoreKit framework and synced to our analytics providers (Firebase Analytics, CleverTap) so we can measure conversion and retention. We do not see or store your Apple ID, payment method, or any personal billing information.

Data Storage

Your study progress is stored both locally on your device and in the cloud:

Local Storage

All your study data is stored on your device using:

  • UserDefaults for settings, preferences, and subscription status
  • Core Data for question performance history and progress tracking

This data remains on your device and is backed up via iCloud if you have device backup enabled.

Cloud Storage

When you create an account for leaderboard and social features, we also sync your data to secure cloud servers (Firebase Firestore):

  • User profile (username, level, points, streak)
  • Question performance data
  • Leaderboard rankings
  • Challenge history with other users

You can use the App’s core study features without creating an account. An account is only required for leaderboard, challenges, and social features.

Third-Party Services

We use the following third-party services:

Firebase (Google)

  • Firebase Analytics: Usage statistics and app performance
  • Firebase Crashlytics: Error reporting and stability monitoring
  • Firebase Authentication: Secure sign-in with Apple
  • Firebase Firestore: Cloud database for leaderboard and user data
  • Privacy Policy: https://firebase.google.com/support/privacy

Apple

  • Apple Sign-In: Authentication for account creation
  • StoreKit / In-App Purchases: Payment processing for subscriptions and one-time purchases. Apple manages all payment information, billing, and subscription renewals.
  • Privacy Policy: https://www.apple.com/legal/privacy/

Anthropic (Premium Feature)

  • Claude API: AI-powered tutoring explanations (Premium users only)
  • Privacy Policy: https://www.anthropic.com/privacy
  • Your questions and AI conversations are sent to Anthropic’s servers for processing
  • Usage is subject to limits that may vary based on subscription tier and system capacity

CleverTap

  • Push Notifications: Delivery of study reminders, achievement notifications, and subscription-related messages
  • In-App Messaging: Targeted messages to help you study effectively
  • User Engagement Analytics: Behavioral tracking including feature usage, subscription status, study patterns, and conversion events
  • User Profiles: We sync the following data to CleverTap for segmentation and engagement purposes: subscription status, access type (free/trial/weekly subscriber/yearly subscriber/lifetime), study progress, feature usage counts, and device information
  • Privacy Policy: https://clevertap.com/privacy-policy/

Data Sharing

We do NOT sell your personal information to third parties.

We may share information:

  • With your consent: When you choose to share achievements on social media
  • Service providers: Firebase, Apple, Anthropic, and CleverTap (as described above) to operate the App
  • Pass Guarantee claims: When you submit a Pass Guarantee refund claim, we may review your in-app activity (diagnostic completion, practice test count and scores, distinct study days) to validate eligibility
  • Legal requirements: If required by law or to protect our legal rights
  • Business transfers: If TSI is acquired or merged, user data may be transferred

Your California Privacy Rights

Under California Civil Code Section 1798.83, California residents may request information about personal information shared with third parties for marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

CCPA Rights

California residents have the right to:

  • Know what personal information we collect
  • Request deletion of your personal information
  • Opt-out of the sale of personal information (we do not sell data)

To exercise these rights, contact: support@trafficsafetyinstitute.com

Data Retention

  • Local data: Remains on your device until you delete the App
  • Account data: Retained while your account is active
  • Subscription data: Retained for the duration of your subscription and for up to 12 months after expiration for accounting and support purposes
  • Deleted accounts: Data deleted within 30 days of account deletion request
  • Analytics data: Aggregated and anonymized, retained indefinitely

Children’s Privacy

The App is intended for users 15 years and older preparing for their learner’s permit. We do not knowingly collect information from children under 13. If we learn we have collected information from a child under 13, we will delete it immediately.

Parents or guardians who believe we have collected information from a child under 13 should contact us at support@trafficsafetyinstitute.com.

Data Security

We implement industry-standard security measures:

  • HTTPS encryption for all data transmission
  • Secure authentication via Apple Sign-In
  • Firebase security rules to protect user data
  • No storage of payment information (handled entirely by Apple)

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Choices

You can control your information by:

  • Deleting the App: Removes all local data from your device
  • Account deletion: Email support@trafficsafetyinstitute.com to delete your account and associated data
  • Push notifications: Disable in iOS Settings or in-app settings
  • Manage subscription: Cancel or manage your subscription through Apple Settings > [Your Name] > Subscriptions
  • Analytics: Cannot be disabled individually, but covered by general app usage

International Users

The App is designed for driver permit or license test preparation in the United States. Data is stored on servers in the United States. By using the App, you consent to the transfer of information to the U.S.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of changes by:

  • Posting the new policy in the App
  • Updating the “Last Updated” date
  • Sending a push notification for material changes

Your continued use of the App after changes constitutes acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy? Contact us:

Email: support@trafficsafetyinstitute.com
Phone: (626) 283-5403
Website: https://www.trafficsafetyinstitute.com

Mailing Address:
Prat City LLC DBA Traffic Safety Institute
133 N Altadena Dr
Ste 215
Pasadena, CA 91107